Housekeeping

Housekeeping – Definition, Role, Responsibilities and Layout
Departmental Policy setup
1 Quiz
Departmental Policy setup
Terminology in Housekeeping
Difference Between Skipper and Sleeper
Lost and Found procedures
1 Quiz
Lost and Found procedures
Key control procedures
1 Quiz
Key control procedures
Taking messages and handling complaints
1 Quiz
Taking messages and handling complaints
Trolley or Maids cart setting
1 Quiz
Trolley or Maids cart setting
Upholstery cleaning and vacuum fabric
1 Quiz
Upholstery cleaning and vacuum fabric
Cleaning W/C or Toilet
1 Quiz
Cleaning W/C or Toilet
Housekeeping Miscellaneous
10 Topics | 1 Quiz
Communicating Maintenance Work
Regular Cleaning of Guest Rooms Vs Deep Cleaning?
Hotel Bed Bugs
Room Maintenance Reasons used in hotel software\’s
Different Floor Cleaning and Maintenance Methods used by housekeeping
Tips for Proper Care and storage of Vacuum Cleaners
Standards of cleaning for Hotel Housekeeping Department
Housekeeping Department Organization Chart – Large Hotel | Small Hotel | Medium Hotel | Chain Hotel
Different Type of Carpet and Floor Cleaning Equipment used in hotels
Basic Principles of cleaning in Hotel Housekeeping Department
Housekeeping Tasks and Checklists
Housekeeping Tasks and Checklists
10 Topics
Turndown / Evening Service Checklist
Room Inspection Checklist used by Housekeeping Supervisor
Lobby and Public Area Cleanliness Checklist
Housekeeping Standard Checklist for Bathroom Cleanliness and Condition
Housekeeping General Operational Standards Check list
Housekeeping Daily Routine Tasks Check-list
Housekeeping Daily Routine Tasks Check-list
Hotel Exterior Cleanliness Standard Checklist
Guest Room Deep Cleaning Checklist and Tasks
Guest Bedroom Cleanliness and Condition Service Standard checklist
Guest rooms
Guest Room Cleaning Frequency Schedule
1 Quiz
Guest Room Cleaning Frequency Schedule
Servicing guest rooms with DND sign / Do not disturb lamp
1 Quiz
Servicing guest rooms with DND sign / Do not disturb lamp
Prepare guest room for cleaning
1 Quiz
Prepare guest room for cleaning 
Servicing of guest rooms
1 Quiz
Servicing of guest rooms
Turndown service / Evening service
1 Quiz
Turndown service / Evening service
Entering rooms and greeting guests
1 Quiz
Entering rooms and greeting guests
Dusting Guest Rooms
1 Quiz
 Dusting Guest Rooms
Bed Making
1 Quiz
Bed Making?
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Bed Making?

Housekeeping Bed Making Bed Making?
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