Human Resources
All you need to know about the Human Resources Departments
Job Descriptions, Tasks and Checklists, Miscellaneous, Course and Lessons
Department Description
Human Resource department is responsible for the acquisition, utilisation, training, and development of the human resources of the hotel.
The role of the HR department also has to do with the administration of an impartial and internal justice system which will promote transparency and openness in organisational communication. The Human resources department also serves as a progressive voice in a common system and strives to ensure competitiveness in the conditions of service for staff.
Job Description for Secretary to Hotel General Manager | Executive Secretary
Job Description for Sales Manager
Job Description for Night Security / Night Loss Prevention Officer
Job Description for Human Resources Manager
Job Description for Hotel IT manager
Job Description For Hotel General Manager
Job Description for Hotel AV Technician
Job Description for Gardner in hotels
Signing CVGR Contract or Hotel Sales Contract
Sales Trip / Sales Visit
Response to customers
Purchase Requisitions And Purchase Orders
Petty Cash Control
Personal Check Verification
Lost Business or Turnaways
Introduction and Importance of the Reservation Department
Identifying Potential Guests From Front Office & Reservation
House Funds and Cash Audits
Hotel Telephone Sales Calls
Hotel Site Inspection / Show Around
Hotel Sales Team Incentives Plan
Hotel Booker Entertaining & Show Arounds
Hotel Basic Rules While Handling Guest Complaints
Hotel Advertising and Promotion
Handling Telephone Sales Calls
Handling Conference and Group Bookings
F&B Primary Controls
F&B Outlet Beverage Controls
Developing Hotel Room Rates / Negotiated Rates
Daily Sales Briefing / Daily Sales Meetings
Credit Policy And Direct Billing Authorization Process
Credit Card Processing
Checking Bank Accounts
Check Controls Procedure
Cash Over / Short
Cash Drop Safe Procedure
Bank Reconciliations
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