All you need to know about the Housekeeping Department
Job Descriptions, Tasks and Checklists, Miscellaneous, Course and Lessons

Department Description

The housekeeping department is responsible for the cleanliness, maintenance, and aesthetic upkeep of rooms,
public areas, back areas, and surroundings in a hotel and for the immaculate care and
upkeep of all guest rooms and public spaces at all times.

The staff members who excel in the Housekeeping Departments have an eye for detail and a commitment to the training,
development and motivation of a diverse group of talented employees. It is the service and cleanliness that
really make an impact on our guests and determine whether they will return and also recommend the hotel to others.

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