Hotel Staff Computer, E-mail, Social Media and Internet Policy Sample

  • Computers, Ipad/Tablet, Mobile and access to Internet facilities that are provided to assist you in completing your duties are to be used for business purposes only.
  • Individuals, who have access to a computer, are expected to act responsibly and ethically when using hotel computers, e-mail, its server or the Internet.
  • If your position does not allow you to have a computer terminal please do not take it upon yourself to use another person’s computer unless previously authorised.
  • Upon commencement, you will have been asked to read and sign a policy pertaining to PC, Email and Internet use.
  • Anyone violating the policy may be subject to disciplinary action, which may result in dismissal from employment.
  • The hotel provides wired and non-wired internet to hotel guests and staff.
  • The bandwidth is restricted and is meant for browsing only.
  • Heavy file downloading is not permitted, and if found so, the facility may be withdrawn.
  • Anti-social sites, banned sites or immoral site browsing is not permitted.
  • The hotel has the right to monitor the staff and guests browsing history for safety and security purposes.
  • It is mandatory for the guest to provide the mobile number, in order for the WIFI user id and password to be communicated.
  • Use strong passwords on hotel systems and devices, be cautious with emails from an unknown source.
  • Do not open attachments or follow links unless you know they are safe.
  • Voice mail, email, and Internet usage assigned to an employee\’s computer or telephone extensions are solely for the purpose of conducting a hotel business.
  • Some job responsibilities at the hotel require access to the Internet and the use of software in addition to the Microsoft Office suite of products.

Internet Usage Policy

  • Only people appropriately authorised, for hotel purposes, may use the Internet or access additional software.
  • Internet use, on hotel time, is authorised to conduct hotel business only.
  • Internet use brings the possibility of breaches to the security of confidential hotel information.
  • Internet use also creates the possibility of contamination to our system via viruses or spyware.
  • Spyware allows unauthorised people, outside the hotel, potential access to hotel passwords and other confidential information.
  • Removing such programs from the hotel network requires IT staff to invest time and attention that is better devoted to progress.
  • For this reason, and to assure the use of work time appropriately for work, we ask staff members to limit Internet use.
  • Additionally, under no circumstances may hotel computers or other electronic equipment is used to obtain, view, or reach any pornographic, or otherwise immoral, unethical, or nonbusiness-related Internet sites.
  • Doing so can lead to disciplinary action up to and including termination of employment.

Email Usage Policy

  • Email is also to be used for hotel business only.
  • Hotel confidential information must not be shared outside of the hotel, without authorisation, at any time.
  • You are also not to conduct personal business using the hotel computer or email.
  • Please keep this in mind, also, as you consider forwarding non-business emails to associates, family or friends.
  • Non-business related emails waste hotel time and attention.
  • Viewing pornography, or sending pornographic jokes or stories via email, is considered sexual harassment and will be addressed according to our sexual harassment policy.
  • Any emails that discriminate against employees by virtue of any protected classification including race, gender, nationality, religion, and so forth, will be dealt with according to the harassment policy and such emails are prohibited at the Hotel.
  • Sending or forwarding non-business emails will result in disciplinary action that may lead to employment termination.
  • The hotel management owns staff email and has full access to the same.
  • Keep in mind that the hotel owns any communication sent via email or that is stored on hotel equipment.
  • Management and other authorised staff have the right to access any material in your email or on your computer at any time.
  • Please do not consider your electronic communication, storage or access to be private if it is created or stored at work.
  • If you have any questions regarding this please see the department head or the Human Resources Manager.
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