POSITION TITLE: Luggage Porter / Bell Boy REPORTS TO: Bell Captain / Duty Manger POSITION SUMMARY: Primarily responsible to Greet and welcome all guest to the hotel and relieve guests […]
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JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail,
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POSITION TITLE: FRONT DESK AGENT / ASSISTANT REPORTS TO : Front office manager POSITION SUMMARY: Represents the hotel to the guest throughout all stages of the guest\’s stay.
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JOB TITLE: CONCIERGE REPORTS TO: Front Office Manager POSITION SUMMARY: Serves as the guest\’s liaison for both hotel and non-hotel services. Functions are an extension of front desk agent duties.
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